Your privacy matters.
Privacy Policy
Twin Palms Mentawai is committed to protecting the privacy of its users. This Privacy Policy explains our practices regarding the collection, use, and sharing of information, and our commitment to complying with data protection laws like {GDPR or CCPA}.
No Personal Information Collected:
Twin Palms Mentawai does not collect any personal information from its users. This means we do not collect any data that can be used to identify an individual, such as names, email addresses, phone numbers, or other personally identifiable information. We do not use cookies, tracking pixels, or other technologies to track users’ browsing or online activity.
Why This Policy Is Necessary:
Even though we do not collect personal information, it is still important to have a Privacy Policy to be transparent about our practices and to comply with data protection laws. These laws require businesses to provide information about their data handling practices, even if they are not actively collecting data.
Your Rights:
As you do not provide us with any personal information, you do not have any rights related to accessing, correcting, or deleting your personal data, as no such data is held by us.
Contact Information:
If you have any questions about our Privacy Policy, you may contact us at [email protected]
Policy Updates:
Twin Palms Mentawai may update this Privacy Policy from time to time. We will post any changes on our website, and we will notify our users of any major changes.
Legal Notice:
Cookies
We are committed to protecting the privacy of our website visitors, and do not use cookies on this website. However, Twin Palms Mentawai are not responsible for the Cookie policies of any third-party websites or services that may be linked to our website.
Service Terms
Introduction:
This platform serves exclusively as an informational and promotional channel for Twin Palms Villa and Homestay. All bookings, payments, and associated services are managed through third-party booking websites. We do not accept direct bookings or payments through this platform or any other means.
User Agreement:
By accessing or using this platform, users agree to comply with these Terms of Service. If you do not agree with any part of these terms, please discontinue use of the platform.
Permitted Use:
Users may use the platform solely for browsing information related to the property. Any misuse, including attempts to make unauthorized bookings or contact the property for direct transactions, is strictly prohibited.
Third-Party Booking Platforms / Third-Party Relationship:
All bookings and financial transactions are conducted through authorized third-party booking websites (e.g., Airbnb, Booking.com). Twin Palms does not process reservations or payments directly.
Vendor Compliance:
Users are subject to the terms and conditions of the respective third-party platforms. We expect these platforms to comply with all applicable laws and regulations.
Liability Disclaimer:
Twin Palms is not liable for any issues arising from the use of third-party booking platforms, including payment disputes, cancellations, or service deficiencies. Users should resolve such matters directly with the relevant third-party service provider.
Disclaimers & Limitation of Liability – No Guarantees or Warranties:
We make no representations or warranties regarding the availability, accuracy, or performance of services listed on third-party booking platforms.
No Endorsement:
The mention or linking of any third-party platform does not constitute an endorsement of that platform or its services.
Limitation of Liability:
To the fullest extent permitted by law, Twin Palms disclaims any liability for damages, losses, or inconveniences incurred in connection with the use of third-party platforms or services.
User Responsibility:
Users are responsible for reviewing the terms, policies, and reputations of any third-party platform before making bookings.
Intellectual Property Ownership:
All content on this platform, including images, branding, and text, is the intellectual property of Twin Palms unless otherwise stated.
Restrictions:
Users may not copy, reproduce, or use any part of the platform’s content for commercial purposes without prior written consent.
Feedback and Contact:
For general inquiries only (not bookings or payments), please contact us via the contact form here, or email us at [email protected]